Our Responsible Commitment

At the same time, Chronopost has been committed for nearly 20 years to reducing its environmental impact. As early as 2005, with the first electric delivery and the opening of the first Urban Logistics Space in Concorde, we began rethinking our methods to reduce our carbon footprint.
In 2023, low-emission vehicles represented 20% of Chronopost's fleet.
To help the Group meet its SBTi (Science Based Targets) commitments to reduce CO2 emissions by 43% between 2020 and 2030, Chronopost has set the goal of having nearly 100% of its delivery fleet composed of low-emission vehicles by 2030.

To learn more about the Group's commitment, visit the dedicated page.

Chronopost's CSR (Corporate Social Responsibility) approach has been assessed annually since 2015 by Ecovadis, an independent rating organization. In 2023, Chronopost ranked among the top 1% of companies in its sector, with a score of 81/100, earning the Platinum medal.

Our Last-Mile Commitments

Chronopost is strongly committed to ensuring more environmentally friendly deliveries, particularly by developing a fleet of low-emission vehicles: electric vehicles, cargo bikes, and more.

In 2023, there were more than 1,400 low-emission vehicles spread across the entire country.
More than 70 cities are now served by low-emission vehicles.

A Rethought Urban Delivery

Chronopost minimizes the impact of its activities in urban areas by reducing CO2 emissions, mitigating noise pollution, alleviating city congestion, and lowering accident risks.

This is achieved by increasing its presence in city centers through the establishment of Urban Logistics Spaces (ULS). Easily accessible, ULS allow the centralization of goods flow to the heart of cities, and parcels are then delivered using lighter, less polluting vehicles. ULS are specially designed to limit the impact of their presence (heating, lighting, waste management, etc.).

Since 2018, Chronopost has also been developing Chrono City, mini-sites that depend on an agency or ULS. They allow customers to pick up their parcels directly, thus reducing the number of delivery points, multiple deliveries of the same parcel, and the distance traveled. They sometimes also offer additional services: pickup, postage and sending of parcels, availability of packaging materials, or testing stations for electronic devices.

In 2023, we have 14 ULS and 4 Chrono City locations. Most of the ULS and Chrono City sites are powered by electricity from Enercoop, a French cooperative supplier of renewable energy.

Towards Low-Emission Delivery Across the Entire Transport Chain

In addition to major advances in last-mile delivery, Chronopost is reducing the impact of its medium and long-distance trips by deploying trucks powered by biofuel, biogas, and electricity.

These low-emission vehicles (greenhouse gases and fine particles) will replace the diesel trucks previously used to transport parcels from Chronopost's hubs located on the outskirts of cities to agencies located in city centers or nearby.

Since October 2021, more than 270 low-emission routes have crisscrossed France for long-distance transportation.

Our key actions in 2023