How do I pay my customs duties and taxes ?

If you are the recipient, you will need to pay customs duties and taxes as well as handling fees in order for your shipment to be delivered to you.

 

Payment methods



Upon delivery
  • Cash up to €300
  • Check


At the agency
  • Cash
  • Check
  • Bank card

 

At the agency :
Brexit and E-Parcel

 


 
  • Payment will be made via Ogone using a bank card in the recipient's name.
  • /!\ The payment link is only valid for 5 days from the date of customs clearance.
  • The payment limit is €3000

 

 

For more information, please click HERE

 

How can you be sure it's not phishing?

 

If in doubt, you can use your shipment number to track your package with our tracking tool, verify its existence, and check if any customs duties and taxes are due.

Find all our tips for avoiding scam attempts.

 

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