Where can I find my parcel number?

I am a sender

You are a consignee?

The tracking number consists of 13 characters :

2 letters + 9 numbers + 2 letters (ex: XX123456789FR) or 15 characters for packages coming from abroad.


(It must be entered without spaces in our online tracking system)
 

You can find it on the "Sender Slip" that you kept as proof of drop-off, in your email inbox, or in your customer area under the "mes envois” section or my shipments.

Is this question helpful ?
6
1